Inventrack VMS
Inventrack VMS is a multi-tenant visitor management system designed for organizations managing multiple tenants and distributed premises. It combines visitor registration, ticketing, door access integration, security guard operations, and mobile access into a unified platform — with comprehensive audit logging and reporting for full compliance traceability. Ideal for data centers, co-working spaces, commercial buildings, and campus environments.
Key Highlights
Discover what makes Inventrack VMS the perfect solution for your business needs.
Multi-Tenant Architecture - Manage multiple organizations and tenants with complete data isolation, independent policies, and per-tenant configuration
Ticketing Module - Configurable visit request and approval workflows with calendar integration, host notifications, and automated follow-ups
Multi-Location Access Management - Centralized control of visitor access across multiple buildings, floors, and zones with time-bound credential provisioning
Security Guard Module - Dedicated guard interface with real-time visitor dashboard, ID verification, watchlist screening, incident reporting, and manual override capability
Door Access Integration - Automatic provisioning and revocation of visitor credentials for card-based, QR code, and mobile access formats
Mobile App - Native app for hosts, security staff, and visitors with push notifications, QR check-in, visit approvals, and wayfinding
Comprehensive Reporting - Visitor analytics, traffic patterns, compliance reports, and scheduled auto-delivery with exportable dashboards
Full Audit Log - Every action logged with timestamp, user context, and full traceability for regulatory compliance
Technical Specifications
Detailed technical requirements and capabilities.
System Requirements
Product Components
Multi-Tenant Visitor Registration
Each tenant configures their own visitor types, approval workflows, and registration forms. Supports pre-registration via email invitations, walk-in registration at kiosks, and bulk imports for events. Visitors receive QR codes for fast, contactless check-in.
Ticketing & Approval Workflows
Create and manage visit tickets with configurable approval chains. Track visit purpose, expected duration, required escorts, and special access requirements. Integrates with calendar systems for host notifications and automatic follow-ups.
Security Guard Operations
Dedicated interface for security personnel with real-time visitor dashboards, ID verification tools, watchlist screening, and incident reporting. Guards can verify visitor identity, manage overstay alerts, and perform manual overrides with full audit logging.
Door Access Integration
Integrates with leading access control systems to automatically provision and revoke visitor credentials. Supports card-based, QR code, and mobile credential formats. Time-limited access ensures visitors can only enter approved zones during their scheduled visit window.
Reporting & Audit Compliance
Comprehensive reporting with visitor analytics, traffic patterns, peak hours analysis, and compliance report templates. Every action is logged with timestamp, user context, and full traceability. Configurable data retention policies for PDPA, GDPR, and local regulations.
Mobile-First Experience
Native mobile app for hosts, security staff, and visitors. Hosts receive push notifications on visitor arrival, approve or reject visits on the go, and view upcoming appointments. Visitors use the app for QR check-in and wayfinding.
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